I am Md.
Ashraful Hasnaen Chowdhury is an IT Professional in Bangladesh, I
am presently working as a Senior IT Consultant at many
companies and have been in this related post for over twenty years. Also I have
worked for ICT management, monitoring and evaluation in my previous job. My
progressive experience has helped hone sound project management skills leading
to cost reductions gained from improved system performance and reduced project
development time. I achieve these goals through successful collaborations with
stakeholders, sound strategic planning, effective team management and prudent
resource allocations.
Contact Address
27/11, Sher Shah Suri Road, Mohammadpur, Dhaka, Dhaka 1207 | (M) 8801712606488 | hasnaen2000@gmail.com
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Professional Summary
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Self-motivated
IT Manager experienced in supporting network infrastructure for multi-user
and remote environments. Adept at communicating with key stakeholders in
assessing project needs. Software Development Manager skilled in managing the
entire product life cycle for both hardware and software. Expert in IT
management Networking. Talented IT professional specializing in leading
high-performing and multi-disciplinary teams from product development through
successful product launches. Accustomed to managing multiple projects and
priorities in fast-paced environments. Detail-oriented Senior IT Manager who
excels at leading product strategy and business development using in-depth
knowledge of market trends. Establishes clear objectives for team members and
enforces deadlines to keep projects on track.
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Skills
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Business process improvement
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Project cost planning
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Market research
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Microsoft Team System
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Risk mitigation and management
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Systems Development Life Cycle (SDLC)
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Product launches
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Legal administrative support
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Report development
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Project planning
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Meeting minutes
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Team building
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Quality assurance
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Team player
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Professional Certifications
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Diploma in Information Technology
from Assumption University (ABAC) of Thailand, Dhaka Campus with 3.64 out of
4 GPA.
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CCNA, Cisco Systems, Inc, Certificate # CSCO 12586828
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Professional Membership
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A Member
of Bangladesh Computer Society,
Member Ship # MBCS-01626
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Work History
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Senior IT
Manager, Jun 2011 – Continue , S-Six Fashions
(Pvt.) Limited Head Office- New DOHS, Mohakhali,
Dhaka, Bangladesh
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Maintained 100 % uptime on company
networks through careful and preventative maintenance.
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Resolved virus and malware issues
with a 90 % success rate.
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Resolved 35 technical support
inquiries per a week.
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Set up equipment for 35 employees,
including installing cables and hardware.
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Installed software and operating
systems on 2 company computers.
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Set up and configured hardware and
software on company equipment.
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Maintained accurate hardware and
software inventories.
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Restored data, operating systems,
files, documents and drivers.
Senior IT
Manager Apr 2010 - May 2011 , Tusuka Technotrade Ltd.
Dhaka, Bangladesh
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Delivered on-site IT and AV
technical support for 650 staff.
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Maintained audiovisual equipment,
including overhead projectors, laptops and video conferencing equipment.
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Coached and mentored 650 new staff
members, including conducting performance reviews.
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Tested and implemented new
technology-based global projects such as Machine Readable Passport and Visa
project in Bangladesh and analyzed market trends and the competitive
landscape to understand opportunities and potential value and
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Created company's first employee
manual including training and development.
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Tested all training software and
hardware prior to the training program.
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Developed departmental systems and
procedures that better aligned the work flow process.
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Trained new hires to perform
cross-training exercises with experienced workers.
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Trained staff during
demonstrations, meetings, conferences and workshops.
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Manager
(Admin & IT) Apr 2006 - Mar 2010 , Tusuka
Technotrade, Properties and Aquaculture Ltd. Banani, Dhaka
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Oversaw daily office operations
for staff of 100 employees.
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Composed and drafted all outgoing
correspondence and reports for managers.
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Oversaw inventory and office
supply purchases and complied annual recommendations for end of fiscal year
budgets.
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Negotiated pricing with vendors
regarding wholesale billing and marketing procedures.
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Created company's first employee
manual including training and development.
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Liaised with vendors to order and
maintain inventory of office supplies.
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Managed executive calendar and
coordinated weekly project team meetings.
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Cross-trained and backed up other
customer service managers and strong leader of customer support staff and trained
staff on operating procedures and company services.
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Maintained up-to-date knowledge of
product and service changes.
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Installed machinery, equipment and
new and replacement parts.
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Recorded type and cost of
maintenance and repair work.
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Instructed team members on
maintenance policies and procedures.
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Delivered on-site IT and AV
technical support for 100 staff.
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Maintained audiovisual equipment,
including overhead projectors, laptops and video conferencing equipment.
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ICT
Consultant Aug 2001 - Jun 2005 , Asian Group of Industry Head
Office, Motijheel, Dhaka, Bangladesh
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Maintained 100 % uptime on company
networks through careful and preventative maintenance.
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Resolved virus and malware issues
with a 90 % success rate.
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Resolved 50 technical support
inquiries per a week.
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Set up equipment for 50 employees,
including installing cables and hardware.
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Installed software and operating
systems on 4 company computers.
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Set up and configured hardware and
software on company equipment.
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Maintained accurate hardware and
software inventories.
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Restored data, operating systems,
files, documents and drivers.
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Programmer
Jun 1996 - Dec 1998 , Century Computer Limited
Mirpur, Dhaka, Bangladesh
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Built, tested and deployed
scalable, highly available and modular software products.
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Streamlined deployment process by
developing continuous integration tools.
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Wrote and implemented scripts to
enhance user experience and integrated scripts with the CMS.
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Designed and developed
transactional and analytical data structures.
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Modified existing software to
correct errors, adapt to new hardware and improve performance.
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Implemented innovative systems for
data collection, storage and management of customer orders.
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Worked closely with clients to
establish problem specifications and system designs.
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Performed regression and
system-level testing to verify software quality and function before it was
released.
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Maintained existing applications
and designed and delivered new applications.
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Collaborated with developers and
performance engineers to enhance supportability and identify performance
bottlenecks.
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Evaluated potential software
products based on new and existing system development and migration
requirements.
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Systems
Engineer Jan 1995 - Jun 1999 , Computer Link Mohammadpur,
Dhaka, Bangladesh
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Resolved virus and malware issues
with a 95 % success rate.
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Set up equipment for 300
employees, including installing cables and hardware.
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Installed software and operating
systems on 35 company computers.
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Set up and configured hardware and
software on company equipment.
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Maintained accurate hardware and
software inventories.
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Restored data, operating systems,
files, documents and drivers.
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Built and repaired HP, Dell and
IBM computers.
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Trained both internal and off-site
users in repairing and resolving recurring issues.
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Traveled up to 300 miles to meet
customers on location to handle hardware and software issues.
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Resolved computer hardware and
software, printing, installation, word processing, email and operating
systems issues.
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Repaired and replaced hardware,
including Mother Board, RAM, Processor and Graphic Card.
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Installed system software,
including application program.
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Ordered necessary supplies and
parts to repair malfunctioning hardware.
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Education
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Master of
Science: Information Technology 2013 , Jahangirnagar
University Saver, Dhaka, Bangladesh
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3.53 GPA out of 4.
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Bachelor
of Science: Computer Science and Engineering 2007, Royal
University of Dhaka, Banani, Dhaka, Bangladesh
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3.50 GPA out of 4.
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Diploma In
Computer Engineering: Computer Engineering 1999
, Ahsanullah University of Science and Technology Kawran Bazar, Dhaka,
Bangladesh
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First Division
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High
School : Science 1991, Kushtia Police Lines High School
, Kushtia, Bangladesh
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Second Division
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Contact Address
27/11, Sher Shah Suri Road, Mohammadpur, Dhaka, Dhaka 1207 | (M) 8801712606488 | hasnaen2000@gmail.com
